Shipping policy

Shipping Policy

Last Updated: September 8, 2026

Thank you for shopping with Gillani.xyz. We are committed to providing a smooth and reliable delivery experience.

1. Order Processing

  • Orders are usually processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • You may receive an order confirmation message after placing your order.

2. Delivery Time

  • Major Cities: 2–5 business days

  • Other Areas: 3–7 business days

  • Delivery times may vary due to weather, public holidays, courier delays, or other circumstances beyond our control.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your order.

  • From time to time, we may offer free shipping promotions.

4. Cash on Delivery

We may offer Cash on Delivery (COD) on eligible orders and locations. COD availability may depend on the delivery address and order value.

5. Order Tracking

Once your order has been dispatched, we may provide tracking information through SMS, WhatsApp, email, or other available communication channels.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact number. If an order is returned because of an incorrect, incomplete, or unreachable address, additional shipping charges may apply for re-delivery.

7. Delayed or Lost Orders

Although we work with reliable courier partners, delivery delays can occasionally occur. If your order is significantly delayed or appears to be lost, please contact our customer support team so we can assist you.

8. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible with photos or videos of the package and product. We will review the issue and provide an appropriate solution according to our return/refund policy.

9. Contact Us

If you have any questions about your order or shipping, please contact us through the contact details provided on our website.

Gillani.xyz
Thank you for choosing Gillani.xyz.